Effective Date: May 24, 2017
Last Modified: Dec 11, 2022
KleanKars, Inc. (“Company” or “We”) respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes:
This policy applies only to information we collect in our App and in email, text, and other electronic communications sent through or in connection with our App.
This policy DOES NOT apply to information that:
Third party websites and mobile applications may have their own privacy policies, which we encourage you to read before providing information on or through them.
None of the Company’s Apps are intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at customerservice@KleanKars.com.
We collect information from and about users of our App:
When you download, register with, or use this App, we may ask you provide information:
This information includes:
You may provide information to be published or displayed (“Posted”) on public areas of websites you access through the App (collectively, “User Contributions”). Your User Contributions are Posted and transmitted to others at your own risk. Although you may set certain privacy settings for such information by logging into your account profile, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of third parties with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
When you download, access, and use the App, it may use technology to automatically collect:.
If you do not want us to collect this information, do not download the App or delete it from your device. For more information, see please the section entitled “How We Use Your Information.”
The technologies we use for automatic information collection may include:
When you use the App or its content, certain third parties may use automatic information collection technologies to collect information about you or your device. These third parties may include:
These third parties may use tracking technologies to collect information about you when you use this app. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites, apps, and other online services websites. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, please see the section entitled “Choices About How We Use and Disclose Your Information.”
We use information that we collect about you or that you provide to us, including any personal information, to:
The usage information we collect helps us to improve our App and to deliver a better and more personalized experience by enabling us to:
We use location information we collect to allow our independent contractor KleanKars Buddies to locate your vehicle in order for them to perform cleaning and other detailing services and in order for KleanKars customers to locate nearby and available KleanKars Buddies to perform services that they request. We also use location information to optimize and customize our operations based on geographic areas and usage rates and to collect statistical data in order to improve our services, marketing and operations.
We may also use your information to contact you about our own and third parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please email us at customerservice@KleanKars.com and/or adjust your user preferences in your account profile or opt-out of such use of your information during the registration process. For more information, please see the section entitled “Choices About How We Use and Disclose Your Information.”
We may use the information we collect to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
We may disclose aggregated information about our users, and information that does not identify any individual or device, without restriction.
In addition, we may disclose personal information that we collect or you provide:
We strive to provide you with choices regarding the personal information you provide to us. This section describes mechanisms we provide for you to control certain uses and disclosures of over your information.
We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.
You can review and change your personal information by logging into the App and visiting your account profile page.
You may also send us an email at customerservice@KleanKars.com to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
California Civil Code Section 1798.83 permits users of our App that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please see the section entitled “Contact Information.”
We, through the use of third party data storage companies and credit card payment processing companies, have engaged the appropriate third parties that have measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Information you provide to us is stored using third party service providers, such as Amazon Cloud, which third parties have secure servers behind firewalls. Likewise, any third party credit card payment processing company we engage for payment transactions have the appropriate measures in place to encrypt your payment information under their security protocols and under their SSL technology.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our App, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the App if and when such become available, such as message boards, because the information you share in public areas may be viewed by any user of the App.
Unfortunately, the transmission of information via the Internet and mobile platforms is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through our App. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.